Health Tech PR – Why Experience Matters

Posted on August 26, 2016 by Mark Macias

By Mark Macias

Medical and health reporters are typically the most experienced journalists in the newsroom. Their experience and understanding of medical studies runs deep and that will play a critical factor in the success of your health tech or healthcare media campaign.

You can’t approach these medical reporters with a story that is half-baked or full of fluff. You need to identify the research and understand it from a news editorial perspective before you even get on the phone with them. And when products aren’t yet peer reviewed, your publicist needs to identify unique story angles that can still position your brand on the news.

Why Experience Matters with Health Tech and Healthcare PR

During my time with NBC, I oversaw the medical and health units, approving the scripts and story ideas of reporters and producers in those units. Our three medical reporters all had post-graduate degrees from Ivy-League schools. Likewise, our medical producer had more than a decade of news experience in New York. These reporters and producers could see a bad medical story idea within the first three sentences.

This is why it is so important to make sure your publicist has experience when it comes to pitching your health tech or healthcare company. PR teams only get one shot with these medical reporters and if your publicist doesn’t present the story accurately or succinctly, reporters will be less likely to listen to their pitches in the future.

So as you begin vetting potential publicists to sell your health tech or healthcare ideas to the media, don’t assume a bubbly personality will get you on the news. It’s not youth or personality that persuades these experienced medical reporters. It’s a solid understanding of the news angle that succeeds with media placements.

Macias PR was named the 2016 “Financial PR Firm of the Year – USA” and the 2015 “PR Consultant Firm of the Year – USA” by Finance Monthly. We have launched and led media campaigns for clients in healthcare, finance, tech and the nonprofit sectors. The founder of Macias PR – Mark Macias – is a former Executive Producer with NBC and Senior Producer with CBS in New York. He is also a PR contributor with CNBC, providing media analysis, insight and crisis advice on timely business topics.

Media Milestones for 3rd Quarter of 2016

Posted on August 24, 2016 by Mark Macias

By Mark Macias

Potential clients always tell me the PR industry is not transparent. They complain – and rightfully so – that PR firms over-promise, under-deliver and never provide details on what they are doing.

Macias PR believes in complete transparency, which is why we continue to announce our media placements via quarterly milestones. It’s a way to keep our firm accountable and to provide complete transparency for potential clients.

Hold Your PR Firm Accountable

In the third quarter of 2016, Macias PR secured publicity for our clients with the New York Post, Channel 11 in New York City, The Financial Times, US News and World Report, Sirius Radio, I-Heart Radio, Singapore News, Sports Illustrated, Time Out New York, The Daily Mail in the UK, The Sun in the UK, Fox Business, Kiplinger’s Wealth Magazine, TheStreet.com, Marketwatch, Value Walk, Fund Society Magazine, The Brooklyn Eagle and others.

We also grew in the second half of 2016 with new clients in health tech, finance and technology. In September, Macias PR will launch three local media campaigns in Miami and Tampa-St. Petersburg, Florida as well as in San Antonio, Texas for a nonprofit organization that helps veterans and military families with VA housing programs. That nonprofit, VAREP, has been a partner with Macias PR for more than 3 years, and we are proud to have helped it launch new local chapters in Hawaii, California, Arizona, Texas, Washington, DC and now Florida.

Macias PR Named “PR Firm of the Year”

August was also a big moment for Macias PR. The international finance publication, Finance Monthly, named Macias PR the top 2016 “Financial PR Firm of the Year – USA”.

Macias PR was the only public relations firm in the USA honored with this award, and it is the second year in a row that Finance Monthly recognized our firm with this award. Their team of researchers and journalists evaluated our PR performance based on media deliverables, expertise, client relations and innovation in PR.

If you’re looking for the top healthcare or tech PR firm with proven results, send us an email and we’ll chat.

Top 10 Healthcare PR Firms – The Back Story

Posted on August 17, 2016 by Mark Macias

By Mark Macias

Type in “top 10 healthcare pr firms,” “top 10 tech pr firms”, or any other “top 10 pr firms” derivative and you will see different websites that rank PR firms. The top-10 lists lead consumers and business owners to believe that PR firms are ranked by a legitimate source, but here’s the inside scoop.

These lists are paid placements. That’s right, PR firms pay to be on that list. I know because they emailed my PR firm and asked if we wanted to pay to be on their top-10 list.

My firm passed on this offer because we had already won the 2015 “PR Consultant Firm of the Year – USA” award – and that was an authentic honor given by researchers and journalists with Finance Monthly. Not some made-up site that gives away awards based on money.

Top-10 PR Lists are Paid Placements

10BestPR is actually an incredibly smart idea. Consumers love to break down products and services by rankings, so why not assume they will do the same when researching their PR firms? Hopefully, most entrepreneurs and business owners will dig a little deeper than these top-10 PR lists.

Do your own homework. Ask the PR firm for a media strategy, ask to see their case studies and speak directly with the media strategist who will lead your PR campaign.

But even if you don’t have the time for that, please, please, please don’t fall for any top-10 PR website list. You’re smarter than that.

Healthcare PR – Is Bigger, Better?

Posted on August 17, 2016 by Mark Macias

By Mark Macias

If you type top-10 healthcare PR firms on Google, you will see websites that rank PR firms by revenue. Edelman PR is at the top of the list bringing in $854 million as a whole and $154 million as a healthcare PR division. But do the bigger healthcare PR firms deliver more media placements than smaller, boutique PR firms?

Unless you’re Coca-Cola or Walmart, those types of retainer fees are reserved for the multi-nationals and publicly traded companies who can afford to pay $100-thousand-plus a month for PR representation.

If you’re like most businesses, you don’t have $25 thousand dollars a month for a retainer fee. Your total yearly marketing budget is probably closer to $25 thousand for the year. Here’s the good news.

You Don’t Need to Hire a Big PR Firm

Don’t be deceived by those big numbers.

PR is not about numbers. It’s about MEDIA strategy.

A short time after I left CBS, I consulted two global PR firms under NDAs. Both were big names in the industry. This experience allowed me to see how they work from the inside. It was eye-opening how little media strategy and knowledge these PR teams have. I’m not saying that to disparage their PR expertise. I’m trying to shed light that these PR firms bringing in hundreds of millions of dollars a year are not bringing the equivalent market value to their clients.

Inside Story of how Big PR Firms Work

Throwing bodies at problems doesn’t work in corporate America, and it doesn’t work in PR. More people on a project just causes more bickering, debate (which can be good, but typically leads to a stalemate). It also ignites poor communications channels.

I saw that consulting these global PR firms. Politics set in as SVPs questioned who this former media guy was (ME) – with no PR experience – telling them what to do. They thought they had to know more about PR based on their decade long career in the industry. They didn’t realize or understand how every morning I pitched story ideas and got real-time feedback from journalists and news managers.

If you have a PR budget, don’t assume that you need more bodies to succeed on a project. You need a solid media strategist and a team to execute. If bodies thrown at a problem with your business don’t work, assume the same with your PR firm.

PR Firm of the Year – 2015 Milestones and Media Placements

Posted on December 11, 2015 by Mark Macias

By Mark Macias

2015 was a big year for Macias PR. Finance Monthly named us the “PR Consultant Firm of the Year – USA” based on the media placements we delivered for our clients. And while that award did bring us some international attention, there were many other milestones and achievements that Macias PR delivered for our clients.

Here’s a look back on the 2015 milestones that led to Macias PR being named the PR firm of the year.

Macias PR secured prominent national and international news coverage for our clients in healthcare, financial, tech, legal, political and nonprofit. Our clients appeared multiple times in the Wall Street Journal, Inc Magazine, Bloomberg News, Washington Post, Daily Mail UK, Bloomberg News, CNBC, CNN, CBS News, ABC News and others.
Mark Macias became a PR expert for CNBC, giving weekly political and media analysis on topics ranging from the US Presidential elections to timely business issues.
Macias PR organized two hedge fund and private equity forums in New York and Connecticut. The hedge fund publication, All About Alpha broadcast video portions of the New York forum. Other online financial news sites also ran video excerpts of the panels.
Macias PR launched two mobile communications apps – The Publicity App and Blush No More. The Publicity App guides business owners through the initial steps of launching their own PR campaign, while Blush No More helps consumers through those awkward silent moments. Blush No More became the fastest growing communications app in the summer of 2015, according to its publisher Mobincube. Macias PR ran the publicity campaign for Blush No More, securing stories for the app in Yahoo News, Yahoo China, The Daily Mail UK, GQ Italy, Channel 11 in New York, AOL News and others. It has since been downloaded in more than 60 countries, including China, Iraq, Egypt and Pakistan.
Mark Macias addressed the Alternative Asset Summit in Las Vegas, giving fund managers from around the world advice on how they can use the media as a client acquisition strategy.
Macias PR was selected as the 2015 top “PR Consultant Firm of the Year – USA” by Finance Monthly. Researchers and journalists with the financial publication applied a 10-point criterion to select and identify the top PR firm. Their team quietly assessed the number of media placements we delivered for our clients, they interviewed reporters who assessed our expertise and interaction with them, they assessed our strategic thinking and looked at the innovation we delivered from a PR perspective.

Macias PR was named the 2015 “PR Consultant Firm of the Year – USA” by Finance Monthly. The firm was founded by Mark Macias – a former Executive Producer with NBC and Senior Producer with CBS in New York. Macias is a weekly contributor with CNBC.com and author of the communications book, Beat the Press: Your Guide to Managing the Media, which has been featured in the NY Times, Fox Business, NY Post and others. Macias PR has run media campaigns for tech startups, financial groups, service providers, nonprofits and politicians.

PR Firms – East or West Coast

Posted on November 18, 2015 by Mark Macias

By Mark Macias

East or West Coast – is there an advantage to choosing a San Francisco PR firm versus a PR firm in NYC?

In today’s world, publicists are able to pitch reporters from anywhere. Few publicists meet reporters in person so an office in New York, Miami or San Francisco shouldn’t provide an edge when it comes to pitching stories to journalists. However, there is a large advantage to being on East Coast time if you are pitching national news outlets.

Look at it this way: if you’re a publicist in LA, beginning your day at 9am, you’ve pretty much lost half the day with reporters in New York. Many reporters in New York, Boston (or any city on the East Coast) go to lunch around noon, just about the time when publicists in LA or San Francisco are getting to work.

Making it even more challenging for PR firms in San Francisco or LA, most reporters are under deadline after 3:30pm EST, so you don’t want to pitch them a story in the late afternoon.

Do the math and you’ll see a publicist in LA or San Francisco has only 2.5 hours to get a story in front of reporters, while a publicist in New York competes on the same time zone.

I can already feel the heat coming from publicists in California who will say they work later than people in New York. True – but as a former Executive Producer with NBC and Senior Producer with CBS in New York, I will tell you a publicist is wasting his or her time by pitching a story to reporters outside of work. No reporter or TV producer wants to read his work email at 7pm, which is only 4pm in California.

PR Firms on East Coast Time Have an Advantage

In addition, most news cycles only have a shelf-life of 24 hours. If there is a story that develops overnight, our team learns about it while we are getting ready for work. If we can position our clients into the news, our team is pitching that story to journalists before the morning news meetings. This is roughly the same time that publicists in California are hitting their snooze buttons.

I say that in a snarky way, but there is truth to the news cycle running on East Coast time zone. Even the entertainment TV shows, like Extra and Access Hollywood work on East Coast time. I have many former colleagues who work on those entertainment shows in LA and they loathe their morning meetings that take place at 5:30am – local time.

But what about tech startups who want to reach Silicon Valley? Yes – it will help being in the Bay area, but a PR firm in NYC can pitch stories just as easily to tech reporters and time the pitch so it hits their inbox as tech writers are logging onto their computers.

Click here if you would like to learn more about how we can help your business on the West Coast.

Finance Monthly named Macias PR the 2015 and 2016 PR Firm of the Year. Mark Macias – a former Executive Producer with NBC and Senior Producer with CBS in New York – founded the firm after spending time consulting other global PR firms. Macias is a frequent contributor with CNBC.com and author of the communications book, Beat the Press: Your Guide to Managing the Media, which has been featured in the NY Times, Fox Business, NY Post and others. Macias PR has run media campaigns for tech startups, financial groups, service providers, nonprofits and politicians.

Is All Publicity Good Publicity?

Posted on November 10, 2015 by Mark Macias

By Mark Macias

All publicity is not good publicity – contrary to the popular myth. In fact, sometimes even good publicity is wasted when it’s published on the wrong avenue.

I recently had a conversation with a NYC hotel marketing director who was trying to attract business travelers to her downtown hotel. She told me about her recent media campaign that targeted “mommy bloggers.”

When I asked why she was targeting stay-at-home mothers when her targeted clients were business travelers, she repeated that popular PR saying – “all publicity is good publicity.”

It’s important that every media campaign target its audience or you risk wasting valuable money on publicity that doesn’t bring a return. Yes – that publicity with mommy bloggers helped the hotel with exposure it didn’t have, but it would have been more effective if they would have devoted those same resources to business or travel writers.

If you’re a tech startup, dig deep to identify your targeted audience. What news outlets are your customers or clients reading? If it’s a tech B2B, it’s even more important to target the publications and trade magazines to ensure your campaign is successfully helping with your new business outreach.

So the next time you get publicity for your business, take it a step further – ask yourself: did this reach my targeted audience? If it didn’t, you might as well have posted a big billboard on an alley that no one sees.

Public Relations ROI – How to Measure an Effective PR Campaign

Posted on November 4, 2015 by Mark Macias

By Mark Macias

There are several traditional ways to measure the Public Relations ROI:

1) number of media placements
2) demographics and reader base for those media outlets
3) increased credibility, which helps close sales;
4) actual sales, which can be measured through links published in the news story 5) and SEO – since search engines now use news stories and blogger comments to measure the value of a website.

I hear the “how do you measure the ROI of PR” so frequently that our team put together a short white paper that goes more in-depth on it, which you can download here.

But there is another ROI of PR that is frequently overlooked. It’s more difficult to quantify but according to researchers out of Motista – a consumer intelligence analytics firm – it’s actually more persuasive and leads to higher revenue for brands.

PR Influences Emotional Motivators

Motista researchers discovered 10 actions or urges – called “emotional motivators” that drive consumers to make a purchase. They included: a desire to stand out from the crowd (or fit in), feel secure, succeed in life, freedom and others.

You might not realize it, but “emotional motivators” are also a subconscious factor in most news stories you read and if played correctly, they can add another ROI to your media campaign.

For example, if you are a financial advisor, you need to continually find new investors. If a prominent news story articulates how your firm outperformed the markets – and grew the assets of your clients, you are achieving an “emotional motivator.” Your news story told investors they can achieve freedom, success and feel secure by going with your firm.

If you’re a tech startup in need of credibility, a story in Techcrunch can lend credibility to potential investors who might need an “emotional motivator” to buy into your product or service. Likewise, if you’re an online retail startup, like Jet.com, taking on a behemoth Amazon, your media campaign might leverage the “emotional motivator” that connects with consumers who want to be different. How so? By pushing news stories that support how the Jet.com online retail experience and model is different and better than Amazon.

ROI of PR – Big Data Analysis

This ROI might sound nebulous to the analytics driven CMO, but Motista actually used big data in identifying how “emotional motivators” lead to higher revenue. It cited a credit card company that used “emotional motivators” to connect with Millennials for a new credit card launch. New card sales grew by 40 percent and usage increased by 70 percent with those consumers.

Are you feeling an emotional connection to Motista?

As the owner of the top-rated PR firm, Macias PR, I want to pick up the phone and hear more about how their data can grow my business. According to their researchers, that action would classify me as a “fully connected” consumer because it inspired me to inspire others. That’s another component of PR; it pushes your brand into the conversation.

As a former Executive Producer with NBC and Senior Producer with CBS in New York, I suspect that story I read on Motista was placed by a publicist. If so, Motista got a high ROI from that PR campaign. It not only raised the awareness of the brand to me – but it also raised the awareness of their brand to you. That’s the direct power of PR.

The VLOG below gives a little more insight on how to value an effective PR campaign.

Macias PR was named the 2015 and 2016 top PR Firm of the Year – USA by Finance Monthly. The founder – Mark Macias – is a former Executive Producer with NBC and Senior Producer with CBS in New York. He is also a PR contributor with CNBC, providing media analysis, insight and crisis advice on timely business topics.

Top Financial PR Firm of 2015 – Macias PR Selected

Posted on November 2, 2015 by Mark Macias

By Mark Macias

During my time with NBC and CBS, I was nominated for five Emmys in five different categories. It felt good to be honored by my journalism peers, but today Macias PR received an international recognition that feels even better than those five Emmy nominations.

The international publication, Finance Monthly, announced today that Macias PR is the 2015 top “PR Consultant Firm of the Year – USA.” The M&A Awards contained several big named firms, including Deloitte, KPMG and PwC, but Macias PR was the only Public Relations firm selected from the USA.

Every industry and era inspires a business or technology that tries to disrupt the status quo. In a critical thinking profession, like public relations and journalism, I suspect it may take a few decades before robots learn how to gather news and pitch publicists.

But I’d like to believe Macias PR is slowly disrupting the public relations industry, and challenging the PR giants on innovation, cost, strategy, expertise and deliverables. Now, Finance Monthly has validated that belief by selecting Macias PR as the “PR Consultant Firm of the Year.”

The Finance Monthly editorial team of researchers applied a 10-point criterion to select and identify the top PR firm in the USA that included measurements of:

Strategic Thinking and Planning
Expertise and Innovation
Innovation in Client Care
Peer Recognition and Personal Achievement
Deliverables in the Previous 12 Months Compared to Industry Peers
Involvement in Significant Transactions
Size (value) of Involvement within Transactions & Deals

Our team always knew that we delivered more media placements at a faster pace than any big-named PR firm, including many of the largest tech and financial PR firms. If we are fortunate enough to earn your business, I believe you will see why our team has discovered passion and conviction, combined with hard work and critical thinking will always outperform the industry leaders in any profession.

Online Ads Are Cheating your Budget – Infographic Analysis

Posted on November 2, 2015 by Mark Macias

By Mark Macias

Online advertising is typically the first approach for many tech startups and small business owners, but there is a big silent secret that is stealing a portion of your online ad budget. It involves Internet bots that are disguised as consumers and secretly clicking on your ads without you knowing.

Some exposes (like this story in Moz) have alleged the ad networks are working together with the ad agencies to essentially provide “fake” clicks on ads that generate revenue for the ad networks. Google has publicly come out against the bots, even issuing a report on what it was doing to prevent these “bots” from clicking on online ads.

Here’s a closer look at how Internet bots are stealing a portion of your online ad budget without you even realizing it.