By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer

Walk into almost any industry and you’ll see the same problem. Companies describe themselves with similar words and repeat similar talking points. From the outside, they blur together. That’s why I believe emotion, ideas and individuality are some of the most important ingredients in public relations. These three elements influence how people experience a story, and ultimately whether they remember the company or person behind it.

Andy Warhol demonstrated this principle in a completely different medium. A can of soup is one of the most ordinary objects imaginable. Millions of people walk past Campbell’s soup cans in grocery stores without giving them a second thought. Warhol didn’t invent the soup can or change what was inside it. He changed the context and, in doing so, made people look at something familiar in an entirely different way.

Great public relations can accomplish something similar. The raw material might be a company, an executive, proprietary data, a customer experience or an idea. Creativity doesn’t require changing the facts. It requires recognizing the unexpected, emotional or individual element within those facts that can make another person see them differently.