
By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer
I work with many AI companies and founders, and I’ve noticed an interesting contradiction. Founders who understand artificial intelligence the best frequently take the same approach with PR. They assume PR operates in a similar fashion. PR doesn’t operate with the same speed and predictability as the technology they’re building. AI and public relations also solve fundamentally different kinds of problems.
AI is extremely effective when the task is clearly defined and the output is evaluated against reasonably clear criteria. PR operates in a world where the correct answer frequently changes depending on the company, reporter, media outlet, market, timing and news cycle. PR is more nuanced – and that alters how you approach it, and what you get in return.
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