Why Media Relationships Matter in PR: Lessons From My CBS News Career

A closer look at why media relationships matter in PR, how MACIAS PR built its national network, and why contacts alone don’t guarantee coverage.


By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer


Before I had media contacts, I had media colleagues. This photograph was taken in 2004, during my years with CBS in New York. Reporter Kirstin Cole – a familiar face in television news more than two decades later – sits beside me.

Back then, I wasn’t thinking about launching a PR agency or developing a national network of media contacts. I was working inside the news business, producing stories and building relationships with journalists over Thanksgiving dinners inside the newsroom. Twenty-two years later, those relationships have taken on a different meaning.

Some of my former colleagues are still reporting, while others have become executive producers, editors and newsroom leaders. That history is something no media database can replicate.

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You Can’t Buy Earned Media Coverage even if PR Agency Promises It

A new investigation into alleged fake Forbes websites exposes the risks of guaranteed media placements — and why startups should think twice before paying for publicity shortcuts.


By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer


Every startup founder wants to see their company in Forbes, The Wall Street Journal, and other reputable news outlets. You knew it was only a matter of time before a shady publicist tried to profit from this. Now, a new expose exposes how a PR agency is allegedly selling fake news coverage under their guaranteed media coverage claim.

I’ve written a warning on this before. (You can read that story here). Even more dangerous is the potential hit to your brand’s reputation if the placement is later exposed as misleading or fraudulent. Every company on that website will be associated with the negative publicity.

A PR agency is now under scrutiny for allegedly creating fake Forbes websites and selling guaranteed media placements on this fake Forbes site. The Press Gazette investigative story details how many brands fell for it.

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What AI founders frequently get wrong about PR


By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer


I work with many AI companies and founders, and I’ve noticed an interesting contradiction. Founders who understand artificial intelligence the best frequently take the same approach with PR. They assume PR operates in a similar fashion. PR doesn’t operate with the same speed and predictability as the technology they’re building. AI and public relations also solve fundamentally different kinds of problems.

AI is extremely effective when the task is clearly defined and the output is evaluated against reasonably clear criteria. PR operates in a world where the correct answer frequently changes depending on the company, reporter, media outlet, market, timing and news cycle. PR is more nuanced – and that alters how you approach it, and what you get in return.

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PR vs. Advertising: Which Delivers More for Your Budget?

A Modern Cost and ROI Analysis of Earned Media vs. Advertising


By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer


Business owners frequently ask me a deceptively simple question: Is PR or advertising a better investment? I don’t think cost alone answers that question anymore.

Advertising and public relations can both put a company in front of potential customers, investors and decision-makers, but they purchase very different things. Advertising buys guaranteed access to an audience. Earned media requires a journalist, editor or producer to independently decide that your company, executive or idea deserves coverage.

That distinction becomes even more important in today’s media environment because the value of a story doesn’t necessarily end when someone first reads or watches it. An earned media placement can become part of the search history of a company or executive. It can influence what customers find when researching a brand, what reporters see before agreeing to an interview and what information surfaces as search increasingly incorporates AI-generated answers.

So a modern comparison between PR and advertising shouldn’t ask only: What would this media exposure have cost if we purchased it?

The better question is: What did we receive from the investment, and how long can that value continue?

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Can Founders Do Their Own PR? Real Cost of DIY Public Relations


By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer


I hear a variation of the same sentence from founders all the time: “I can do the PR myself.” My response frequently surprises them. “You should try it.”

I’m not being sarcastic. If you’re a founder who believes you can handle your own media relations, I’ll be the first person to encourage you to give it a shot before hiring a PR agency. Keep doing it while you’re running the company and you’ll quickly see it is another full-time job.

The best PR clients are the companies and founders who worked with other PR agencies before approaching MACIAS PR. Their expectations are more aligned and they seem to appreciate my pushback on ideas more. That’s because they get another perspective on how PR works. A successful PR campaign is more than: researching reporters; developing story angles; writing pitches; following up with reporters; coordinating interviews around the reporter’s schedule; writing an editorial. You get the picture.

Here’s a closer look at the pros and cons of doing PR yourself.

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5 PR Lessons Heard Inside MACIAS PR


By Mark Macias
Founder of MACIAS PR | Former NBC Executive Producer


The best journalists are always listening and learning. So are the best publicists. The framed photo above was a gift from an intern, highlighting some of the PR lessons she learned inside MACIAS PR. Some of those quotes require context. But five of them capture how our agency thinks about public relations – an approach that separates our PR firm from others.

“You Can’t Put a Today Story in Tomorrow’s Paper.”

Timing in PR matters more than many executives understand. A great story idea can become worthless if the timing is off. Newsrooms operate on deadlines that most businesses don’t experience. When I worked in TV news, we didn’t have the luxury of saying, “That’s a great story. Let’s get around to it next week.” If the story was happening today, we needed the interviews, characters, video and information today.

Print and online reporters operate on their own deadlines, but the principle is the same. News has a shelf life.

This is one reason PR can become frustrating for companies with too many approval layers. By the time legal reviews the quote, the CEO approves the language, marketing changes three words and everyone schedules another call, the reporter may already have filed the story.

You can’t control the news cycle but you can control how prepared you are to move when it creates an opening.

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