Client Case Study: Health Care Services

A health care services consulting firm approached MACIAS PR a few months after they launched their startup. The founder wanted help elevating her brand and introducing her services to social workers and new clients.

Our team developed and executed this publicity campaign from conception to execution. We identified story angles of interest; positioned the CEO as a leading health care expert; coordinated interviews; prepped the founder for all media interviews; and identified reporter and targeted media outlets.

Goal: To increase brand awareness and generate revenue around the company’s health care services.

Challenges: The health care startup was only a few months old with a founder who was focused on building her company. The CEO had no experience dealing with the media, coming from the health care sector.

Strategy: Position the CEO with the media as the health care expert on everything related to Medicaid and Medicare.

Tactics:

  1. Identify solid news angles that resulted in coverage.
  2. Position CEO as strategic thought leader in health care.
  3. Identify key media contacts at relevant publications.
  4. Pitch stories that were timely, newsworthy, and of interest to the targeted audience.
  5. Follow up with reporters, answer their questions, and continue to push relevant new topics for coverage.
  6. Track coverage and measure results

Media Results

This PR campaign resulted in local and national media coverage, including stories with The New York Times, US News & World Report, Forbes, New York Post, WABC, WNBC, WCBS and PIX 11 TV in New York. This coverage helped generate growth and services expansion within the first 6 months of working together. 

A few months into the campaign, MACIAS PR created a mobile app for the company – The Medicaid app. This new digital tool created a new pipeline for potential clients. MACIAS PR conceptualized the mobile app and created the content that helped families and patients navigate through the complicated government services.

The Medicaid App also enabled us to position the health care services as a tech player, which generated additional media exposure.

Key Takeaways:

  • Securing stories in the media is an effective way to increase brand awareness and generate positive buzz around a product or service.
  • To be successful, PR campaigns should be well-planned and executed, with a focus on targeting the right media outlets and pitching stories that are timely, newsworthy, and of interest to the target audience.
  • Following up with media contacts and tracking coverage is essential to ensure that a PR campaign is successful.

You can see more of the media coverage below. Click here if you’d like to get a PR estimate, or contact us to schedule a call.

Hire a Generalist or Specialist PR Agency? Analysis on Approach

MACIAS PR has run media and branding campaigns for clients across industries: health care, technology, nonprofits, real estate, politics. In multiple ways, we have taken a generalist and specialist PR to each campaign – based on the need.

Despite the diversity of clients, one common thread remains consistent. We have delivered top tier media placements for our clients with the most influential news organizations.

It doesn’t matter if our clients are promoting the latest tech wearable, pushing a cause or selling health services to businesses. We have relationships with media outlets and reporters in all of these industries.

Generalist or Specialist PR Agency

Potential clients frequently assume that a specialist PR agency from their specific industry will deliver better results.

In my experiences inside the media and as the owner of this PR agency, I’d say the better framed question revolves around how much each PR agency knows about your industry.

I’ve written extensively for Forbes on what to look for when hiring a publicist. You can read that thought leadership here. And whether it is better to hire an East Coast, West Coast or local PR firm. (Read that insight here)

Regardless of your industry, I frequently tell my friends if I had to hire a PR agency for my firm, I’d always go with the generalist who understands my industry.

This generalist approach always gives MACIAS PR an advantage with reporters. Our team speaks with dozens or reporters and producers on any given day. This exposure gives us more opportunities to repackage and sell other clients’ stories on these calls.

But don’t take my word for it. Instead, evaluate our media deliverables.

You can read our client case studies from different industries on the following links: health care, technology, mobile apps, consumer wearables, real estate, nonprofits, physicians, consumer services, B2B health tech and politics.

If you’d like to see a case study for your industry, just message us and we can share more.

ABOUT MACIAS PR

Marketing peers named MACIAS PR the 2017-2020 Strategic PR Firm of the Year. In 2015, 2016 and 2017, Finance Monthly named MACIAS PR the Financial PR Firm of the Year. The founder – Mark Macias – is a former Executive Producer with NBC and Senior Producer with CBS in New York. City & State Magazine named him a PR Political Power Player in New York.

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Every entrepreneur knows when you lose a whale, you must find a replacement quickly or revenue will fall. In the case with Airbnb, it lost its whale in January when New York City banned short-term rentals, and there is no replacement in sight.

I’ll go on a limb now and predict the company will continue to slide for the rest of the year and beyond based on their strategic messaging mistakes. These are mistakes entrepreneurs, CEOs, business owners and marketers can all learn from.

Continue reading “Strategic Messaging Mistakes by Airbnb”

Client Case Study – Real Estate Industry

Imagine what a story in the Real Deal or the international Daily Mail could do for your real estate project. It’s like instantly showing your property or services to millions of new clients in a day.

MACIAS PR has helped realtors across New York and New Jersey get their stories told with the largest news outlets. In the case with Nest Seekers, we helped their broker build momentum for a commercial property that had become stale.

Our targeted campaign secured high profile stories in the Daily News, Daily Mail, Real Deal and others.

Continue reading “Client Case Study – Real Estate Industry”