PR around your Clients – Telling your Story through Customers

By Mark Macias

PR is more than just telling your story through the media. An alternative and equally influential media campaign will use customers to tell your story.

This form of PR, positioning your customers as characters, is very effective when it comes to hyping the quality of your services. Of course, it must be true. Reporters can read through hype when it’s not backed by substance. So how can you do this with your brand?

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Why Story Angle Matters with the Media

By Mark Macias

The two photos might look similar at quick glance. It’s the Brooklyn Bridge with people on the street. It’s shot on the same day.

When it comes to the media, the position of the angle makes the difference between success and failure. The best PR firms understand the nuances and viewpoint that can change with subtlety.

MACIAS PR continually digs for the unique angle that best positions the client in the news. We don’t just run with our first big idea, nor do we “spray and pray” for media placements.

Each media campaign and story pitch is methodical and debated.

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What Media Deliverables can you Expect?

By Mark Macias

I conversed recently with a health tech startup out of Eastern Europe, looking for PR. Following our conversation, the company asked a straight-forward question via email: What kind of media deliverables can we expect?

Many PR firms promise the world during the sell, but fail to deliver once the contract is signed. I know this because I continually hear from potential clients on how they got burned by their last PR firm.

So how can you protect your business and brand to ensure you get the most exposure and best coverage?

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Get your Brand into the Conversation – Example

By Mark Macias

How do you get clients talking about your brand, product or service? Water cooler material is one approach that MACIAS PR continually leverages with our media campaigns.

Today is one of the hottest days of  summer – so what are people likely talking about? My guess is the weather. Here’s how we positioned our digital health client on CBS 2 and a popular health news site by creating water cooler material.

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Best PR People are Story Tellers – First

 

By Mark Macias

What’s the best trait you should look for when hiring a PR firm? Do you think it’s contacts? Maybe location? What about the number of people devoted to your account?

Based on my career with NBC, CBS and owning a PR firm, I’d say it is none of those qualities. The most critical factor that leads to media placements – inside and outside the media – is story ideas.

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5 PR Mistakes Airbnb Continues to Make with the Media

By Mark Macias

Disruption doesn’t just come from technology. It also comes from lawmakers who introduce new laws that restrict or hinder your business. Airbnb is facing this disruption from municipalities across the country and it’s a lesson all entrepreneurs should heed.

I recently wrote an article for Luxury Daily on the 5 PR mistakes Airbnb is making. (You can read article here)

Airbnb may be a disruptor but when it comes to this branding and PR campaign against the hotel trade industry, it is failing like a poorly managed tech startup. Here are 5 of the mistakes I outlined in the Luxury Daily article.

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